AccelServ is an intuitive, nimble and contemporary customer service portal, that is adaptive to various screen sizes, including smartphones. It is available on a browser as well as an app. Additionally, there is an integration with the call center, where assistance in the form of video, talk or text chat can be requested. Assistance can be given either through a human or chatbots with AI capabilities.
AccelServ is also integrated with Insurers’ Policy Administration Systems and all relevant back-end systems, and interfaced with multiple gateways, including payment, email and SMS gateways.
A robust, point-of-sale solution which can be used on a tablet, browser or smartphone
An online portal which helps a customer to buy a policy online, within minutes ensuring superior user experience
An instant underwriting tool that can be deployed at the back-end to automate underwriting and also works offline at the front-end
AI chatbot that users converse with, in natural language just as if we would talk to a human
A system to automate workflows that are typically used in the back-end processes
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