SERVICE
MANAGEMENT
The Packaged Consumer Goods industry is very
well organized, up to the level of distribution with respect to
supply chain management. There after at the retail level there has
been insufficient tracking of product consumption and retail marketing.
Generation of orders from the field is still not efficiently linked
to the companies system, resulting in order execution delays. AccelTree
has Mobile Enterprise products to address these needs.
Mobile
Service - Consumer and Office Equipment
If your service engineer is on the field repairing or servicing
equipment at customer sites, you can optimize your engineer's time
by scheduling the engineer's visits using a mobile application.
Emergency repair can be also attended to faster and as soon as an
activity is completed, the engineer can immediately update the central
system.
Mobile
Service - Add-On
If you have an existing CRM system to manage your field servicing
or even an existing service management system, add mobile functionality
by hooking up AccelTree’s Mobile Service – Add On.
Mobile
Service - Industrial Equipment
In conjunction with the standard Mobile Service product, this module
offers access to a knowledge base of equipment problems and solutions,
on the mobile phone.
More
Solutions ….>>>
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