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Direct sales organizations use thousands of independent sales agents
to sell premium home and personal care products. In most cases their products
are not sold through standard retail outlets. The sales agents visit households
and collect orders for goods. The Mobile Direct Sales System allows them
to check for availability of stocks in the warehouse, place orders for
items, thereby blocking them, accumulating a “shopping cart”
and finally authorizing payment, and all using a simple mobile phone.
Benefits
Benefits to the Sales Agent:
- The agent can spend time in actual selling rather than in the unproductive
paper work
- The agent will not have to go through complex interactions and reconciliations
with the company when items that have been ordered are not in stock
- The agent will not need to go to the bank and draw up a demand draft
for making payments to the company
Benefits to the Company:
- The efficiency of the sales force improves, resulting in increase
business volumes
- The company needs to deploy fewer employees for managing interaction
with the sales agents
- The order handling process is automated and fits in directly with
the company’s Enterprise order processing system
- The payment process is automated.
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